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Position Vacant: |
Customer Relationship Manager |
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Education/
Qualification: |
Graduation with CA/MBA/ICWA |
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Experience: |
| 1) Domain Exposure in Banking / Finance /BPO / Service Industry.
2) Exposure to OD (Organizational Development) applying Six Sigma, Lean Six
Sigma & other improvement initiatives preferred.
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Nature
of Job: |
| 1) Project Planning
2) Preparation of action plan & gaining agreement with the customer.
3) Allocation of resources
4) Building customer relations
5) Accounts Management
6) Project tracking & Escalation
7) Attending & Reporting Reviews
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Additional
requisites: |
| 1) Excellent Leadership & Communication skills.
2) Change Management skills with convincing ability.
3) Training & Consulting skills.
4) Interpersonal & relationship management skills |
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