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Position Vacant: |
Customer Relationship Manager |
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Education/
Qualification: |
CA/ICWA/ MBA - Finance |
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Experience: |
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Domain exposure in Banking / Finance / BPO / Service Industry.
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Exposure to OD (Organizational Development) applying Six Sigma, Lean Six Sigma & other improvemnent initiatives preferred. |
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Nature
of Job: |
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Project Planning
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Preparation of action plan & gaining agreement with the customer
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Allocation of resources
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Building customer relations
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Accounts Management
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Project tracking & escalation
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Attending and reporting reviews |
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Additional
requisites: |
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Excellent Leadership & Communication skills.
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Change Management skills with convincing ability.
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Training & Consulting skills.
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Interpersonal and relationship management skills. |
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