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Position Vacant:
The Desktop Support Engineer
 
Education/ Qualification:
Graduation
   
Experience:

• MUST HAVE 1-5 years hands-on Hardware and Software support experience e.g System Administrator with min 1 yr experience on Win Server / SBS.

• MUST HAVE good LAN/WAN support skills.

• MUST HAVE TCP/IP knowledge.

• MUST HAVE Computer Hardware support skills.

   
Nature of Job:

• Monitoring and maintenance of Win Server + Exchange Server + AV + networking

• Providing desktop, printer, phones support in a Windows XP/2003/SBS 2008

• Providing support for MS Office and SQL 2005.

• Troubleshooting networking issues

• Deploying new PCs, migrations, new users

• Improving the environment and processes

• Resolving hardware issues – upgrading motherboards / RAM etc.

   
Additional requisites:

• Be a problem solver, good trouble shooter

• Knowledge of SBS will be an added advantage

• Trained or Certified MCSE/MCSA/MCP will be an added advantage.

• Have a keen interest in computers and should be techsavy with experience working in an office environment

• Knowledge on Information Security will be added advantage

 
 
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