While
the BPO Revolution in India
has made its repercussions felt
globally, internally it has
triggered a heightened focus
on 'Quality' metrics for performance
and Customer delivery. That's
a tall-order by itself, but
more importantly, a direct contributor
to the onset 'Quality Revolution'
of the century.
The
Indian industry is at last awakening
to the dire need of having a
complete transformation in its
culture, outlook and methodology
of working. Only these can genuinely
effect bottom- line improvements
and help achieve heightened
customer satisfaction. This
effect has spiraled into a sudden
increase in demand for qualified
and experienced 'Quality Business'
Professionals to initiate and
drive the Process Improvement/
Excellence initiatives in the
industry. SSA recognizes the
huge gap today in the demand
and supply for qualified and
knowledgeable 'Indian Quality
Professional', to compete with,
and be at par with the best
internationally acclaimed counterparts.
In keeping with the extensive
demand for qualified and well
equipped 'Quality Professionals'
SSA offers the latest in 'Quality
Trainings' and 'Behavioral Trainings'.
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Living up to
its motto of establishing 'Made
in India synonymous to Quality',
SSA has deployed a complete
Strategic Business Unit- namely
'Knowledge
Management & Training Solutions';
devoted exclusively to developing
the latest concepts and curriculum
in 'Quality' and 'Business Transformation'.
All Training modules are indigenously
developed, validated through
the Consultation & implementation
in various industries. Once
validated through implementation,
and enriched with the Indian
perspective [apart from the
global perspective]; these modules
are ready to be presented in
the public platform as Trainings/
Workshops for Corporate or Individuals.
Following are some of
the Training/ Workshops conducted
by SSA:
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