Traditionally, Six Sigma focuses only on defect reduction from a process which yields only a marginal financial benefits, where as Lean Six Sigma combines the resource productivity improvement techniques with Six Sigma to yield large financial benefits. Lean Six Sigma is the next level advancement over "Classical Six Sigma", to achieve greater bottom-line results. It is more effective than Six Sigma which focuses only on defect elimination through process improvements. Lean Six Sigma is ideal for all service industries and non manufacturing / processes of manufacturing industries. Lean Six Sigma movement brings about tremendous change in the working culture of the organization.

Lean Six Sigma Trainings shows how Lean and Six Sigma methods complement and reinforce each other. Lean Six Sigma outlines a program for combining the synergies of both the initiatives (the Lean Concepts as well as traditionalSix Sigma) to provide an organization with greater speed, less process variation, and more bottom-line impact than ever before.

Yes! In fact it is more applicable for service industries. Any output whether tangible or intangible could be measured. In fact 90 % of the projects in GE are related to service outputs. Also, 70 % of SSA Clients are from the Service Industries.

Wherever defect identification and opportunity for defect is possible Lean Six Sigma / Six Sigma can be applied with great ease. In fact it is extremely simple to apply for occasions like baggage claim, parcel delivery, ticket booking etc.

Yes! There is no connection between ISO 9000 and Six Sigma movement. There is no sequence for implementing both. ISO 9000 certification is not a pre-requisite for Six Sigma.

No. It is not a contractual standard like ISO 9000 for which certification is possible.

Six Sigma projects contribute to quality improvement and customer satisfaction. Obviously this will improve bottom line and top line of the business.

SPC covers machine capability / process capability studies to establish the Cp, Cpk and helps to improve the value by continuous improvement. The assignable causes are identified and removed one after another. The control charts are introduced to control the process thereafter. Whereas Six Sigma is a universal metric which can be applied to any situation with great simplicity without any difficult training and application of mathematics.

TQM is a movement whereby a company can bring in quality in everything it does, thereby improve resource productivity by elimination of waste. Six Sigma is a measurement tool which can help in measurement of all departmental outputs and drive continuous improvements through problem solving.

For maximum effectiveness, it is good if a candidate has completed Green Belt, though this is not mandatory. If the participant has had 4-5 years of minimum industry experience, and a few years in 'Quality' (s)he can take the Black Belt Programme directly. The programme is designed such that it takes the candidate from the very basics of 'Six Sigma' or 'Lean Six Sigma' to the specific, relevant higher concepts.

It is advisable that people in middle mgmt should be nominated for the programme, so as to meet the big picture of the organization.

Lean Six Sigma is widely applied for process improvement and defect reduction and as a strategy improvement tool in many BPO's and service industries SSA has consulted companies such as ABN AMRO; for institutionalizing Lean Six Sigma. We have also consulted HDFC, Taj Hotels and many others who are practicing lean six sigma in a big way. The application of Lean Six Sigma for BPO & other Service industries are different as compared to the Manufacturing industries. SSA has successfully implemented Six Sigma concepts in various Manufacturing industries as well, like different divisions of L & T, Lipidata Systems, Godrej Saralee and many others. SSA uses iGrafx software for process simulation techniques for process improvements in service industries.

Is Six Sigma Alchemy (P) Ltd formally certified to give these courses? / Has Six Sigma Alchemy (P) Ltd an association with any Accreditation Body ( as with ISO Certifications) that is qualified to certify Lean/ Six Sigma Green Belts & Black Belts?/ Is the Certification from Six Sigma Alchemy (P) Ltd Internationally recognized?

The concepts like Six Sigma and Lean Six Sigma is completely unlike the other Certifications as ISO, CMM-I etc. Unlike the mentioned Certifications that require an Accreditation body to certify the Companies, Six Sigma & Lean Six Sigma requires no specific Accreditation Body. In fact, it is a myth to associate these concepts with any Accreditation Body! There is no such 'Body' in the world for certification of Six Sigma Green/Black Belts. There are only individual organizations like SSA that qualify professionals as Six Sigma/ Lean Six Sigma Certified. Hence it is very important to assess the track record of the Organizations while selecting them for a course.

The following points make SSA Certifications in Lean Six Sigma at par with the best World wide:

	Till date SSA has trained more than 500 Six Sigma Black belts in the industry and has consulted in more than 250 Companies in initiatives pertaining to 'Quality', Process Improvement and Six Sigma.
	SSA has a Global tie up with a leading player in Lean / Six Sigma: Rath & Strong, US., and also with Neutek Inc, US for Design Of Experiments using Taguchi Method. These alliances make the SSA capabilities at par with the best globally.
	SSA's curriculam is aligned to the popular ASQ curriculam. SSA certified Black Belts have taken the ASQ Examination and cleared in first attempt.

Only Green belt & Black belt trainings require a project to be undertaken. For Green Belt participants will be working on a Project Case developed by SSA. This Project Case was earlier a live project handled by SSA Consultation Team, and has been converted to a Case to facilitate the participants to apply the theory to practical. It is mandatory for Black Belt participants to work on a live project.

Following are the mandatory criteria:

	Attendance through all the days of the Training
	Assessment test carried out at the end of each phase
	Final examination
	Hands on Application of Case (for Green Belt) & Project (for Black Belt).

Level 1 - Initial level
At the Initial Level, the organization typically does not provide a stable environment for developing and maintaining software.

Level 2 - The Repeatable Level
At the Repeatable Level, policies for managing a software project and procedures to implement those policies are established.

Level 3 - The Defined Level
At the Defined Level, the standard process for developing and maintaining software across the organization is documented, including both software engineering and management processes.

Level 4 - The Managed Level
At the Managed Level, the organization sets quantitative quality goals for both software products and processes.

Level 5 - The Optimizing Level
At the Optimizing Level, the entire organization is focused on continuous process improvement. The organization has the means to identify weaknesses and strengthen the process proactively, with the goal of preventing the occurrence of defects